Frequently Asked Questions

How can I contact Wibbro?

You can contact our customer support team at support@wibbro.shop.

How can I check my order status?

Once your order has been shipped, tracking information will be provided when available. If you need assistance, email us with your order number.

How long does shipping take?

Delivery times vary depending on your location, shipping method, carrier, and other factors. Please refer to the shipping information provided at checkout.

Can I return my order?

Eligible products can generally be returned within 30 days of delivery, provided they meet the conditions in our Refund & Return Policy.

What if I receive a damaged or incorrect product?

Contact us at support@wibbro.shop as soon as possible and provide your order number along with photos or videos showing the issue.

How do I request a refund?

Contact our support team at support@wibbro.shop with your order number and reason for the refund request.

Can I change my shipping address after placing an order?

Contact us as soon as possible. We will try to help, but changes may not be possible once an order has been processed or shipped.

Do you ship internationally?

Shipping availability depends on the destination and products available for purchase. Available shipping options will be displayed during checkout.

How can I get help with my order?

Email support@wibbro.shop with your order number and a description of your question or issue.